
FAQs
What is tallow?
What is tallow?
Tallow is a nutrient-dense fat, rendered from grass-fed beef—used for centuries as a natural skin healer.
Long before modern skincare, our ancestors used tallow to nourish and protect their skin. Over time, it was replaced by lab-made creams containing chemical preservatives, petroleum by-products, cheap vegetable oils, and synthetic additives—mostly for convenience and shelf-life.
At Noléa, we are bringing back what truly works: authentic ingredients your skin naturally recognizes.
Ingredients?
Ingredients?
Unscented Balm
Grass-fed tallow, coconut oil, beeswax, and raw honey.
Lavender Balm
Grass-fed tallow, sweet almond oil, beeswax, raw honey, and lavender essential oil.
Tangerine Balm
Grass-fed tallow, sweet almond oil, beeswax, raw honey, sweet orange essential oil, and red mandarin essential oil.
What is your refund policy?
What is your refund policy?
All information is available in the footer under "Refund Policy."
Please note that refunds or returns are only accepted if the product arrives damaged or defective.
Does the product have a strong odor?
Does the product have a strong odor?
Our balms are available in scented and unscented versions. Scented versions contain lavender, red mandarin, or sweet orange for a light and pleasant scent.
For those sensitive to essential oils, we recommend the unscented version.
As our balms are primarily made from beef tallow, a slight natural tallow odor may be noticeable.
How long does it take to see results?
How long does it take to see results?
Many customers notice softer, more hydrated skin after only a few days of use.
Are your products suitable for children and newborns?
Are your products suitable for children and newborns?
Yes. Our fragrance-free balm is the mildest formula we offer and is the one most parents use for newborns and young children.
Please note that this product is not suitable for children with nut allergies.
Our products are not medical products and we cannot claim that they treat specific skin conditions.
What are the delivery times?
What are the delivery times?
We typically ship orders the next business day. Your order should arrive within 4 to 5 business days after your purchase.
Do you sell samples?
Do you sell samples?
Unfortunately, we do not offer sample sizes at the moment.
All our products are handmade, and we are currently experiencing high demand for our standard sizes.
Can your products help with certain skin conditions?
Can your products help with certain skin conditions?
Our products are cosmetics, not medicines. In accordance with French law, we cannot make medical claims.
Our balms are formulated with natural ingredients to intensely moisturize, protect the skin barrier, and support skin comfort.
Many customers use our products for dry, sensitive, or fragile skin, and we regularly receive positive feedback.
However, every skin is different, and results may vary from person to person.
If you suffer from a diagnosed skin condition or are being monitored by a healthcare professional, we recommend seeking their advice before using a new product.
How do I incorporate this balm into my routine?
How do I incorporate this balm into my routine?
We recommend using our balm morning and evening as part of your daily routine, but you can apply it as often as your skin needs it.
After showering or during the day, simply let your skin guide you.
Can the color, texture, or smell vary?
Can the color, texture, or smell vary?
At Noléa, we don't believe in ultra-processed skincare.
Our tallow and raw honey balm is not refined, bleached, or chemically altered to look identical in every batch—and that's precisely what makes it so effective.
It's made from grass-fed beef tallow and raw honey, directly from nature.
Therefore, it's normal to observe slight variations in color, texture, or scent from one batch to another. This is not a flaw, but rather proof of an authentic product.
Natural and unprocessed ingredients reflect the seasons, the animal's diet, and its environment.
This is what makes our product unique.
What is the shelf life of the balm?
What is the shelf life of the balm?
Our balm is optimal when used within 7 months of receiving your order.
We don’t use any toxic preservatives or synthetic chemicals — only natural ingredients that naturally preserve well.
To preserve your balm, store it in a cool, dry place with the lid tightly closed.
If you prefer a firmer texture or if the product softens with heat, you can place it in the refrigerator.
Do your products contain limonene?
Do your products contain limonene?
Our unscented face balm does not contain limonene.
Our scented products (Mandarin, Lavender, and Orange) contain small amounts of natural essential oils and therefore contain limonene.
If you are looking for a strictly limonene-free product, the unscented tallow and raw honey face balm is the safest option and can be used on both the face and body.
Where can I apply your tallow balm?
Where can I apply your tallow balm?
Our tallow and raw honey balm is not just for the face—it can be used all over the body.
Hands, feet, lips, eyelids, and even hair: one pot does it all.
No need for multiple products when you use such a pure and effective formula.
Fewer products. Fewer ingredients. Real results.
Toxin and Chemical-Free
1 Pot = 6 Weeks
Nutrient-Rich for Skin
Toxin and Chemical-Free
1 Pot = 6 Weeks
Nutrient-Rich for Skin
Toxin and Chemical-Free
1 Pot = 6 Weeks
Nutrient-Rich for Skin
Toxin and Chemical-Free
1 Pot = 6 Weeks
Nutrient-Rich for Skin
Toxin and Chemical-Free
1 Pot = 6 Weeks
Nutrient-Rich for Skin
Toxin and Chemical-Free
1 Pot = 6 Weeks
Nutrient-Rich for Skin
Toxin and Chemical-Free
1 Pot = 6 Weeks
Nutrient-Rich for Skin
Toxin and Chemical-Free
1 Pot = 6 Weeks
Nutrient-Rich for Skin
Toxin and Chemical-Free
1 Pot = 6 Weeks
Nutrient-Rich for Skin
Toxin and Chemical-Free
1 Pot = 6 Weeks
Nutrient-Rich for Skin
Toxin and Chemical-Free
1 Pot = 6 Weeks
Nutrient-Rich for Skin
Toxin and Chemical-Free
1 Pot = 6 Weeks
Nutrient-Rich for Skin
Results that prove the effectiveness of natural treatments
94%
users noticed softer skin after application
96%
users have reported that this product improved their daily lives
90%
of users felt their skin was better hydrated within one week
95%
users observed an overall improvement in their skin's texture
*Results based on consumer studies and testimonials. For more information, please refer to each product page.